NARCO: Claims Processing Updates Related to Timing of Submission for Proof of Personal Representative’s Official Capacity

eClaims has been updated to allow claims to be reviewed for exposure, medical and statute of limitations purposes and receive an offer prior to the submission of the appropriate Certificate of Capacity documentation. To the extent Certificate of Capacity documentation is required, any offer on the claim is contingent upon receipt of both the signed release and the appropriate Certificate of Capacity documentation. The claim will not be paid until the appropriate Certificate of Capacity documentation is provided.