CRMC has re-defined the prior Recategoriztion Option on the Offer status page for all Trust clients. You will now have two options: 1) Recategorization – POC needs to be amended and 2) Recategorization – Ready for CRMC Review. This was previously a two step process where you were required to log your recategorization request and then move the claim forward for processing on the claim page once any claim amendments were complete.
CRMC has posted an updated eClaims user guide. Please click here to view that document.
Effective January 1, 2017 Bill Tomlinson has retired from CRMC after 29 years of dedicated service. His position is being filled by Genc Zaja. We wish Bill all the best in the years to come.
Effective October 1, 2015 our new address will be:
3120 Fairview Park Dr.
Falls Church VA 22042
We are also eliminating our PO Box. We have a new fax number 703-205-5620. All of our telephone numbers will remain the same.
CRMC has updated our system to send out an informational message when a password has been changed. For more information please go to info.claimsres.com for more information
Effective February 1, 2015, Sarah Wetherald has been promoted to Operations Manager. She is now responsible for claim operations for all CRMC clients.
Effective February 1, 2015, CRMC President Larry J. Haden is retired, and Melissa L. Metzfield is President. Melissa previously served as CRMC’s Vice President and Chief Customer Officer, and has more than twenty years of experience working directly with CRMC’s customers. CRMC thanks Larry for his years of excellent and dedicated service, and wishes him the best in a well-deserved retirement.
Condolences to the Austern Family
CRMC is sad to announce the death of a most trusted, loyal and devoted member of its family, David T. Austern.
David was one of the nation’s top experts on asbestos tort litigation. In 1987, he became General Counsel of the Manville Personal Injury Settlement Trust, a position he held until his death. Between 2000 and 2007, David also served as President of CRMC.
The staff of CRMC extends our deepest condolences and sympathies to David’s family.