According to the POC instructions, if an asbestos-related lawsuit was filed on behalf of the injured party you are required to provide that information when filing a NARCO claim. eClaims now requires that you indicate if a lawsuit was filed on behalf of the claimant for each and every claim. For those in-process claims where litigation was not previously entered, they have been pushed back to a status where you must enter it. If litigation was filed, you are required to upload the litigation face sheet along with the pages that indicate what defendants were sued. [Please see the applicable claim form and instructions for the specific requirements for your claim.]
Announcements
NARCO: Releases
The Trust has updated its releases to include a check box for the person signing and their printed name. If you have already printed a release from eclaims there is no need to reprint.
Manville: Policy
Manville Trust: The Manville Trust has updated its policy on Level 6 claims and can be found at Documents tab L.
NARCO: Worksites
The NARCO work site list has been updated and can be found as an attachment to the Trust Distribution Procedures or separately on the NARCO Trust’s Documents page. We have removed the submission of additional information for five work sites.
All: Operations
Effective February 1, 2015, Sarah Wetherald has been promoted to Operations Manager. She is now responsible for claim operations for all CRMC clients.
All: President
Effective February 1, 2015, CRMC President Larry J. Haden is retired, and Melissa L. Metzfield is President. Melissa previously served as CRMC’s Vice President and Chief Customer Officer, and has more than twenty years of experience working directly with CRMC’s customers. CRMC thanks Larry for his years of excellent and dedicated service, and wishes him the best in a well-deserved retirement.
CET & Manville: Simplebatch
The Simplebatch system for both CET and Manville Trust has been updated and is available under Document TAB B.
NARCO: IR POC
Please be advised that the NARCO Trust is currently in the process of developing an indirect claim form. Once it has been finalized, we will publish the form, along with instructions for submission, to the website. In the meantime, please feel free to reach out to the Trust’s processing facility with questions or concerns by phone at (800) 536-2722 or by email at NARCOInquiry@claimsres.com.
NARCO: FAQ
The NARCO Trust’s frequently asked questions document has been updated and is available on the NARCO Trust’s Documents page.
NARCO: Procedures
The NARCO Trust has posted several new procedures available on the NARCO Trust’s Documents page.