NARCO: Claim Processing Updates Related to Proof of Personal Representative’s Official Capacity

eClaims has been updated to allow claims to be reviewed for exposure, medical and statute of limitations purposes prior to the submission of a Certificate of Capacity Document. To the extent a Certificate of Capacity Document is required, an offer will not be issued until an acceptable document is submitted to the Trust. Certain claims’ statuses have been updated to allow for the further processing of claims affected by this update.