Category: NARCO

All: Announcement – CRMC

CRMC will be implementing 2 Factor Authentication shortly. This adds an additional layer of security to all user accounts and thereby additional protections for each user of eClaims. This new feature, requires authentication beyond your username and password. The first time you log- in after implementation, the system will step you through the authentication process. Should you have questions/issues please email inquiry@claimsres.com.

All: CRMC System Enhancement – Recategorization Option Clarification

CRMC has re-defined the prior Recategoriztion Option on the Offer status page for all Trust clients. You will now have two options:

1) Recategorization – POC needs to be amended or

2) Recategorization – Ready for CRMC Review.

This was previously a two step process where you were required to log your recategorization request and then move the claim forward for processing on the claim page once any claim amendments were complete.

The North American Refractories Company Asbestos Personal Injury Settlement Trust (the "NARCO Trust") has transitioned its claims processing to the Delaware Claims Processing Facility (“DCPF”). Please see narcoasbestostrust.org for more information.